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Terms and Conditions

Terms and Conditions :: USED WEBSTORE :: September 2013

The present general sales conditions apply to all orders placed by any physical person, outside trade, through the website: http://shop.planet-used.com

USED GmbH reserves the right to change or to adapt at any time the present general sales conditions. In the case of modification, the general sales conditions shown at the time of ordering will apply.

Prices
All prices are in Euros, and include carriage costs. The prices shown are inclusive of VAT. VAT will be charged at 19.0% for all orders (after 01.01.2007). For all orders to be delivered to countries outside the German mainland, you are the importer of the said goods. Any custom fees or local taxes that may be due, are your entire responsibility. USED GmbH will not be held responsible for any missing declarations, or failure to pay local authorities or relevant organisations. All orders, whatever the origin, are payable in Euros. Should you order from a country where Euros are not common currency, your bank may make a small exchange charge. Products will be invoiced according to the price-list in application at the time of ordering, and according to availability. USED GmbH reserves the right to modify advertised prices at any time, but will abide by the above regulation. We reserve the ownership rights for goods sold until payment of the total price in principle and accessories is effective.

Validation
By clicking on the "order" button, you declare formal and unreserved acceptance of these general sales conditions. Your order is registered, and then confirmed as soon as payment has been received by our bank, credit card or through PayPal.

Availability
On receipt of your order, the availability of the goods is verified. For goods not held in stock, our offer is valid as long as the goods are available at our supplier. Should the goods not be available, we will notify you by e-mail.

Delivery
The goods will be delivered to the address indicated when placing your order. The choice of delivery will be made solely by USED GmbH.

Secured Payment
Settlement can be made by credit card using PayPal Ltd., which means that no banking data will USED GmbH access to this information, nor may it be stored. For this reason, this information will be requested for each new order.

USED GmbH reserves the right to refuse to deliver an order when the consumer has not settled, either partially or totally, a previous order, or where there is a discrepancy.

Guarantee
All products sold via USED GmbH are covered by a 2 year warrenty. The warranty is limited to production defects only, as long as they have been used according to our instructions. Goods supplied are supplied only to correspond to the purpose for which goods of that kind are commonly supplied and not alternative uses to which they may be put. In the unlikely case where a product is found to be defective, it will be exchanged against a new product.

Customer service
For further information, or questions, you may contact our customer service via the contact page of the USED GmbH website (info@used-HQ.com) Liability It is up to the consumer to verify the local legislation for importing products. Under no circumstances may USED GmbH be held responsible for importing unauthorized goods into any country. The photos and descriptions of our products are not contractual. Therefore, USED GmbH may not be held responsible for any errors made regarding photos or descriptions. USED GmbH may not be held responsible in the case of non-availability of a product, strikes in the postal service, or other means of transport, or in the case of floods or fire. USED GmbH may not be liable for indirect damages in the case of : loss of sales, loss of profit, bad luck, damage or expense. Should there be any links to other websites than USED GmbH, USED GmbH declines all responsibility in the case where those websites do not abide to the current legal requirements and regulations.

Withdrawal rights In the case where the goods are not adapted, the consumer has the right to return the goods within 14 days following the delivery date, and to request an exchange or a refund, except for the carriage costs which remain at his expense. The goods should be returned in good condition, with all the necessary accessories (instructions, brackets, charger, batteries, trailer parts etc.), in its original packaging , and without having been used.

Returns rights
The consumer has 14 days, from the date of delivery, to inform our customer service of his wish to return the goods. From that date, the consumer has 15 days to return the goods. Jurisdiction This agreement shall be interpreted in accordance with German Law, and German courts shall have sole jurisdiction in respect of any dispute arising there from.

USED GmbH, Am Bahnhof 3, 49610 Quakenbrück, Germany